How to Order
All Portella products are custom made to your exact specifications. We’ll need overall sizes and details and your location to get your project started. Our process is efficient and proven and we take great pride in our prompt communication with customers from start to finish.
Price Estimate – 3-5 Days
Provide overall sizes, details, project requirements and the installation location. Portella will provide a detailed project quote. Quotes require customer review and approval.
Shop Drawings – 1-2 Weeks
Once the price quote is approved, Portella will create shop drawings and specifications for each element of your project. Shop Drawings require customer review and approval. Changes and redlines will be turned around in 24 – 48 hours.
Product Manufacturing at our manufacturing facility begins when Shop Drawings are approved. Lead times vary depending on the scope and type of your project. General manufacturing lead times by product type are indicated below:
Thermal Steel Series 16 – 19 Weeks
Classic Series 14 – 16 Weeks
Storefront Series 12 – 14 Weeks
Note: Portella will happily expedite your order for a standard rush fee.
Additional Project Assistance is available and is especially beneficial for installations of large units that require site mulling.