The Portella Guarantee
All doors manufactured by Portella Iron Doors (except those expressly excluded from this warranty by the manufacturer) are guaranteed by the manufacturer for ten years from date of shipment to be of good material and workmanship and to be free from defects at the time of shipment that would render them unserviceable or unfit for ordinary purposes for which each door is recommended. Portella will at its option, either
(1) repair any door without charge, or
(2) replace any door without charge in the same stage of fitting and/or finishing as the manufacturer originally supplied it, if the door is found not to comply with this warranty. In the case of a defect reasonably discoverable by inspection of each upon receipt of shipment, written notice must be given within thirty days thereafter and before the door is hung or treated in any manner. Any claims after this time should be filed promptly in written form with Portella. In any event, within the one-year period stated above, Portella shall not be liable for doors repaired or replaced without its prior written consent. (Ask your representative for a complete warranty which lists limitations and exclusions in further detail.)
Download full warranty.